Ahmed Sami

Ahmed Sami

Sales & Packaging Development Supervisor

UAE

Profile summary

Results-driven Sales & Packaging Development Specialist with over 10 years of experience in fragrance retail, packaging development, and customer service. Proven track record in sales strategy development, CRM, and supply chain collaboration. Adept at leading teams to exceed revenue targets, ensuring product quality, and optimizing packaging. Seeking to leverage expertise to contribute to fragrance sales and distribution efforts.

Career highlights

Exceeded Sales Targets: Exceeded sales targets at Hamasat for perfumes by employing effective negotiation and customer engagement strategies.

Improved Business Growth: Achieved business growth at Lamasat Store for Food & Beverage by improving product selection and increasing customer satisfaction.

Key skills

Skills
Sales Strategy & NegotiationCustomer Relationship Management (CRM)Packaging Development & OptimizationInventory & Stock ManagementTeam Leadership & TrainingTarget Achievement & Business DevelopmentMarket Research & PromotionsSupply Chain CollaborationMicrosoft Office (Word, Excel, PowerPoint)Sustainability in PackagingData Analysis & Reporting (Sales & Packaging)Project ManagementDesign ThinkingRegulatory Compliance (Packaging)

Professional experience

Sales & Packaging Development SupervisorJan 2023 - Present
Theta Fleur for Fragrances | Ajman, UAE

• Led a team for fragrance packaging development and sourcing. • Collaborated with suppliers and supply chain teams to optimize packaging specifications. • Defined design criteria, quality standards, and cost parameters for product packaging. • Supported the launch of new fragrances, ensuring timely manufacturing and distribution.

  • Led a team for fragrance packaging development and sourcing
  • Collaborated with suppliers and supply chain teams to optimize packaging specifications
  • Defined design criteria, quality standards, and cost parameters for product packaging
  • Supported the launch of new fragrances, ensuring timely manufacturing and distribution
Store Manager (Self-employed)Sep 2016 - Jan 2022
Lamasat Store for Food & Beverage | Alexandria, Egypt

• Managed the daily operations of a retail store. • Oversaw inventory, sales strategy, and customer service operations. • Achieved business growth by improving product selection and increasing customer satisfaction.

  • Managed the daily operations of a retail store
  • Oversaw inventory, sales strategy, and customer service operations
  • Achieved business growth by improving product selection and increasing customer satisfaction
Sales ExecutiveMar 2013 - Mar 2016
Hamasat for perfumes | Dubai, UAE

• Exceeded sales targets by employing effective negotiation and customer engagement strategies. • Managed supplier relations to ensure the timely delivery of orders and competitive pricing. • Conducted market research to identify customer needs and enhance promotional efforts.

  • Exceeded sales targets by employing effective negotiation and customer engagement strategies
  • Managed supplier relations to ensure the timely delivery of orders and competitive pricing
  • Conducted market research to identify customer needs and enhance promotional efforts
Sales ExecutiveNov 2010 - Jan 2013
Prestige Company for Perfumes | Alexandria, Egypt

• Delivered exceptional customer service and guided clients in selecting fragrances. • Developed and implemented sales strategies to drive revenue growth. • Handled transactions and managed customer inquiries effectively.

  • Delivered exceptional customer service and guided clients in selecting fragrances
  • Developed and implemented sales strategies to drive revenue growth
  • Handled transactions and managed customer inquiries effectively
Senior Purchasing OfficerDec 2008 - Oct 2010
Al Sharif Beauty for Watches | Alexandria, Egypt

• Increased sales and supported monthly purchasing targets. • Managed stock levels and resolved customer issues promptly. • Monitored sales performance and provided reports to management.

  • Increased sales and supported monthly purchasing targets
  • Managed stock levels and resolved customer issues promptly
  • Monitored sales performance and provided reports to management
Customer Service RepresentativeJan 2007 - Nov 2008
Vodafone Egypt | Alexandria, Egypt

• Managed inbound and outbound calls, addressing customer queries and concerns. • Provided timely solutions and ensured high customer satisfaction ratings.

  • Managed inbound and outbound calls, addressing customer queries and concerns
  • Provided timely solutions and ensured high customer satisfaction ratings

Education

Bachelor's Degree, Management and Information SystemsJan 2006 - Jan 2009
High Institute for Hotels, Tourism & Computer